Frequently Asked Questions

your questions, answered

Delivery + Shipping
Billing & Payment
Refunds / Returns
Product Storage
Product Shelf Life
Products without fragrance oils?
Product colorant
Do you offer wholesale?
Where are our products made?
My soap is sweating, what does that mean?
My Whipped Butta Melted, What's Next?
I have a nut allergy. Can I use your products?
Does KASHCURE test on animals?
Does KASHCURE use clean ingredients?
Does KASHCURE have a rewards program?
Delivery + Shipping

US – Standard Delivery

Spend $65 or more and you’ll get free standard shipping with UPS or USPS. $65 or less? Shipping is charged at a flat rate of $5.

US – Express Delivery

Two express shipping options are available via UPS & USPS on all orders. 2-3 business day delivery is available for a flat rate of $8.

Billing & Payment

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept payment via Visa, Mastercard, Amex, PayPal, Sezzle, Apple Pay and Google Pay.

WHAT IS SEZZLE?

Sezzle is a payment solution that gives you the freedom to buy now and pay later - with no interest! 

Product Storage

We suggest storing all our products it in a cool, dry place. This includes our body scrubs and soaps. Try to store away from moist places when not in use. 

BODY SCRUBS

If your scrub gets a little wet, it will dry (it may crystallise due to the sugar content) after you’ve finished showering. Try not to get too much water inside the jar, and close the jar when you’re done scrubbing.

BODY + FACE SOAPS

Please store your soaps in a pool of water after you are finished with it. Place your soaps in a dish or soap bag after you have showered to maintain longevity.

FACE MASKS

Do not mix your clay masks all at once. Mix each time you use to prevent bacteria from contaminating the mixture.

Product Shelf Life

Our products can lasts up to 6-12 months once opened. 

Products without fragrance oils?

Currently ALL our face soaps, face oil, face masks, turmeric body scrub and Sea Moss collection does NOT contain fragrance oils. 

Product colorant

All micas that are used, are skin safe! Do not worry about it. Ensure that you do your skin test though :).

Do you offer wholesale?

Please contact us at kashcure@gmail.com

Where are our products made?

All of our products are made in Tamarac, Florida, using both local and internationally sourced natural ingredients, depending on supply resources and seasonal ingredient offerings.

My soap is sweating, what does that mean?

our face + body bars have glycerin which may cause the soap to sweat during transit.

My Whipped Butta Melted, What's Next?

During transit, the butter may melt due to the nature of the product. however, melted does NOT mean that the product is not good. Upon receipt, place the product in the refrigerator for about 30 minutes to harden back up.

I have a nut allergy. Can I use your products?

Yes, we do have products that are nut free! Please read the ingredients to find out which ones are before purchasing.

Does KASHCURE test on animals?

No, not at all!

Does KASHCURE use clean ingredients?

We do! We consider clean to mean no nasty chemicals, no fillers, no parabens. All of our products are natural or naturally derived.

Does KASHCURE have a rewards program?
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