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Take off the cap and stopper, put the reeds in, and flip them once after a few minutes. See our easy how-to guide.

About 16 weeks. It depends on the room, how many reeds you use and how often you flip them.

Your nose gets used to scents at home. Flip the reeds, add more reeds, or move it somewhere with a little more airflow.

Yes. More reeds make it stronger, fewer make it softer.

After a few months the reeds fill up and soak up less oil. Fresh reeds bring the scent right back.

Yes. Like anything with oil, keep the bottle where kids and pets can’t knock it over.

Start with your mood: floral, amber, oceanic or fruity. Each product page lists the main, middle and tail notes.

Yes. Put your favorite scents together and save on our Bundle & Save page.

Yes, shipping is free on all US orders.

Use your order number and email on our order tracking page.

Absolutely. Every order comes beautifully boxed, so it’s ready to give.

Send us a photo and your order number and we’ll make it right.

See our refund and returns policy for the full details.